Privacy Policies

1. Introduction

The privacy of our website visitors is very important to us, and we are committed to protecting it. This policy details what we do with your personal information.

Consenting to our use of cookies in accordance with this policy when you first visit our website permits us to use cookies every time you visit our site.

This document was created using a template from SEQ Legal (seqlegal.com) and has been modified by us to meet our own needs.

The following types of personal information may be collected, stored and used:

• Information about your computer, including your IP address, geographical location, browser type and version, and operating system;
• Information about your visits to and use of this website including the referring source, length of visit, page views, and website navigation paths;
• Information such as your email address, which you provide to us when submitting forms;
• Information such as your name and email address, which you enter to subscribe to our emails and/or newsletters;
• Information you enter when you use our website services;
• Information generated when you use our site, including when, how often and under what circumstances you use it;
• Information contained in any communications you send to us by email or on our website, including their content and metadata;
• Any other personal information you provide to us.

Before you disclose personal information about another person to us, you must obtain that person's consent to the disclosure and processing of that personal information in accordance with this policy.

Personal information provided to us through our website will be used for the purposes described in this policy or on the relevant pages of the website. We may use your personal information to:

• Administer our website and business;
• Personalize our website for you;
• Enable your use of the services offered on our website;
• Send you non-marketing related commercial communications;
• Send you email notifications that you have expressly requested;
• Send you our newsletter by email, if you have requested it (you can inform us at any time if you no longer wish to receive our newsletter);
• Send you marketing communications relating to our business or to carefully selected third party businesses which we believe may be of interest to you, by way of publication, or where you have expressly consented, by email or similar technology (you can inform us at any time if you no longer wish to receive marketing communications);
• Provide statistical information about our users to third parties (without these third parties being able to identify any individual user from this information);
• To process requests and complaints relating to your website made by or about you;
• Maintain the security of our website and prevent fraud;
• Verify compliance with the terms and conditions that govern the use of our website (including monitoring private messages sent through our website's private messaging service).

If you submit personal information to our website for publication, we will publish it and may use that information in accordance with the permissions you grant us.

Your privacy settings may be used to limit the publication of your information on our website.

Without your explicit consent, we will never provide your personal information to third parties for their or other third parties' direct marketing.

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

• To the extent we are required to do so by law;
• In connection with any current or future legal proceedings;
• To establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
• To the purchaser (or prospective purchaser) of any business or asset owned by us that we wish to (or are contemplating) selling;
• To any person we reasonably believe to be part of a court or other competent authority for disclosure of that personal information if, in our opinion, such court or authority would be likely to require disclosure of that personal information.

Except as otherwise provided in this policy, we will not transfer your personal information to third parties.

The information that we collect may be stored, processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy;

Personal information that you voluntarily post on our website or submit for publication may be available, via the internet, around the world. We cannot prevent the use or misuse of this information by third parties;

You expressly agree to the transfer of personal information described in this Section 6.

This Section 7 details our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.

Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:

• To the extent we are required to do so by law;
• If we believe the documents may be relevant to any current or potential legal proceedings;
• To establish, exercise or defend our legal rights (including providing information to others for fraud prevention purposes).

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all personal information you provide to us on secure (password and firewall protected) servers.

You acknowledge that the transmission of information via the internet is inherently insecure, and that we cannot guarantee the security of your data sent over the internet.

We may occasionally update this policy by posting a new version on our website. You should check this page regularly to ensure you are aware of any changes to this policy. We may notify you of changes to this policy by email or through our website's private messaging service.

You may request that we provide you with any personal information we hold about you; the transfer of such information will be subject to the following condition:

• Submission of sufficient evidence of your identity (for these purposes we generally accept a notarised photocopy of your passport plus an original copy of a utility bill showing your current address).

We may withhold personal information you request to the extent permitted by law.

You can ask us at any time not to process your personal information for marketing purposes.

In practice, you will either expressly agree in advance to our use of your personal information for marketing purposes or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Our website contains hyperlinks to third party websites and information about them. We have no control over these sites, and are not responsible for their privacy policies or practices.

Please let us know if the personal information we hold about you needs to be corrected or updated.

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be either "persistent" or "session" cookies: a persistent cookie is stored by the browser and remains valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie expires at the end of the user session, when the browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

The names of the cookies we use on our website and the purposes for which we use them are described below:

• We use Google Analytics and Adwords on our website to: recognise a computer when a user visits the website/ track users as they navigate the website/ enable the use of a shopping cart on the website/ improve the usability of a website/ analyse the use of the website/ administer the website/ prevent fraud and improve the security of the website/ personalise the website for each user/ send targeted advertisements that may be of interest to certain users

Most browsers allow you to refuse or accept cookies. For example:

• with Internet Explorer, you can block cookies using the cookie management override settings available by clicking on “Tools”, “Internet Options”, “Privacy” then “Advanced”;
• with Firefox, you can block all cookies by clicking "Tools", "Options", "Privacy" and then selecting "Use custom settings for history" from the drop-down menu and unchecking "Accept cookies from sites"; and
• With Chrome, you can block all cookies by going to the "Customize and control" menu and clicking "Settings", "Show advanced settings", "Content settings" and then selecting "Block sites from setting any data" under the "Cookies" heading.

Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you may not be able to use all the features of our website. Note: You can delete cookies that are already stored on your computer.